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Our technicians will gladly recommend film types and shades, but the final decision rests with you, the Client. If you select a film darker than the legal limit and receive a citation, responsibility lies solely with you. Once the material has been cut, any change of film type or shade will incur additional charges beyond the original quotation.
Payment may be made by cash, an approved payment card, or any other method accepted by SHADE XPERTS.
Once window-film installation has begun—or once the project is completed—no refunds will be issued. Film quality and installation workmanship are deemed acceptable when released by the Owner of SHADE XPERTS.
The Client agrees to inspect the vehicle before making final payment and accepting the keys. Final payment constitutes an official release of SHADE XPERTS from further responsibility for the serviced vehicle. If the Client picks up the vehicle outside normal business hours, final payment is deemed acknowledgement that the work is satisfactory.
Some dust or lint may become trapped between the film and glass; this will not affect adhesion or performance. Even in a controlled environment a 100% dust-free installation cannot be guaranteed.
Per IWFA guidelines, film is inspected from the room side at a distance of six (6) feet under natural daylight. Installation is acceptable if, during the 30- to 60-day curing period, the following are unobtrusive:
If any of these conditions persist after 30-60 days, the Client must present the vehicle at our facility for evaluation. Inspections cannot be performed by phone, email, or photographs.
Viewing Standard – Once installed, window film is intended to be viewed from a distance of six (6) feet; variations within this standard are acceptable.
SHADE XPERTS provides the Client with the applicable manufacturer's warranty. Warranties are non-transferable and cover cracking, peeling, bubbling, and fading (≤ 25% over the warranty period is considered normal). Defective film will be replaced at no cost to the original purchaser; if the original product is unavailable, a comparable or superior film will be supplied.
Warranty coverage excludes scratches, nicks, tears, and damage caused by faulty vehicle equipment or customer abuse. Seat-belt nicks and plastic-gasket abrasions are particularly common and are not covered.
Professional film removal is performed with specialized steamers and adhesive-removal techniques. Removal can damage defroster lines, antennas, or glass. The Client releases SHADE XPERTS from liability for damage that may occur during tint removal.
The Client authorizes SHADE XPERTS to retain credit/debit-card or bank information for future transactions until the Client requests removal in writing. SHADE XPERTS may charge the card for any remaining balance upon service completion.
SHADE XPERTS affirms that it holds all licenses required to perform the work and that all services will comply with applicable federal, state, and local laws and regulations.
Any change to this contract must be made in writing and signed by both the Client and SHADE XPERTS.
Each party warrants that it has full authority to enter into this Agreement and to perform all obligations stated herein.
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